IT Support & Services
Clarity offers a range of IT Support and Services to a diverse client base, with varied requirements.
From providing ad hoc support to full outsource, Clarity are focussed on great customer service and responsiveness.
Many clients outsource their entire IT function to Clarity but we can also support internal IT teams, on either a short or long-term basis.
Support can be provided through a variety of flexible plans, including all-inclusive fixed-fee support, pay as you go or care hour services.
Partnering with Clarity to provide IT support is a great way to access technical expertise, lower costs, improve efficiencies, meet the requirement for variable capacity, access skills or accelerate progress.
IT Support & Services
We offer
Business Continuity Planning
For many businesses, work-from-home strategies have changed the Business Continuity landscape, but Business Continuity Suites are still vital.
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Support
Clarity employs over 60 technical personnel across three offices to provide a range of IT skills and experience that even the biggest local companies can only aspire to.
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Virtual IT Department
Many of our clients prefer to rely on Clarity to provide highly skilled service desk staff to cover all aspects of systems support, so that they have more time to concentrate on their business.
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System Health Monitoring
Comprehensive monitoring solutions can be tailored the meet the requirements of any company.
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Testimonials
Our commitment to customers makes us who we are.
I would like to thank Clarity for all their help and expertise with the implementation of the Open Text eDOCS platform into Sanne. The guys made themselves available sometimes at very short notice to ensure our timescales were always met due to their all-round knowledge of the eDOCS platform . The implementation was seamless and this was due to the capability of Clarity
Adrian Wilde
Technical Project Manager, Apex Group
We have been working with the Team at Clarity for a number of months now and they have been excellent in assisting all our needs while transitioning our data from one IT platform to another, whilst going beyond to work to tight deadlines and out of hours to facilitate the smooth transition. We would not hesitate to recommend them, as they have worked with us and offered solutions during our weekly calls – Thank you
Janine Lewis
Corporate Secretarial Director, Apex Group
Clarity gave us complete control over our IT environment with the added security, improved communications and reliability of supply provided by a data centre.
Dave Hodge
Director, The STORM Group
We are very pleased with our new system. The set-up was efficient and we now have a system that remains up to date without the need for large capital expenditure for upgrades every few years.
Liz Bowskill
Manager, Connaught Care Home
Clarity has been instrumental in designing, guiding and supporting Aquitaine through two fundamental IT infrastructure changes with minimum internal disruption. They have also fully supported our staff with hands-on, practical advice.
Adrian Pickering
Director, Aquitaine Group Limited
We use Clarity when we have a specialist requirement or need to supplement our team during larger projects. Their depth of knowledge means they can quickly provide solutions to business problems.
Dr Colin Spicer
Information Technology Manager, Asset Risk Consultants