Careers

Clarity are seeking applicants for the following opportunities:

1. Head of Information Security
2. Cyber Security Consultant
3. Information Security Consultant
4. Service Delivery Manager
5. Professional Services Engineer

Scroll to learn more about each one. 

HEAD OF INFORMATION SECURITY

ROLE OVERVIEW 

We are seeking a highly skilled and experienced Head of Information Security to lead our security initiatives and ensure the protection of our data and IT infrastructure, as well as that of our clients. The Information Security (IS) team undertakes a wide range of tasks, from providing guidance and conducting reviews to managing security by design in large projects and integrations. The team is also responsible for investigating any breaches that may occur and providing reporting to clients.  Additionally, the IS team is expected to offer technical expertise and consultancy both to clients and internally within the business.

The successful candidate will work closely with the director responsible for this area to develop and execute the department's strategy and to manage the personnel to deliver consultancy and services. This will include strong commercial awareness and assisting in continually developing managed service offerings to ensure that our services meet client and regulatory demands. The role is predominantly management-focused, but the candidate would be expected to assist the department in delivering consultancy and services, as required.

A strong background in information security, risk management and compliance, along with a proven track record of leadership, implementing robust security measures, commercial awareness and business acumen is essential for this role.

KEY RESPONSIBILITIES

• Manage and support the Information Security team.
• Provide thought leadership to prospective and existing clients.
• Develop managed service offerings.
• Develop reporting capabilities.
• Create and implement comprehensive information security strategies and policies.
• Oversee the deployment of security solutions and technologies.
• Ensure adherence to regulations and standards (e.g, GDPR, ISO 27001).
• Work with other departments to integrate security measures.
• Monitor and respond to security incidents, conducting investigations and corrective actions.
• Stay updated on security trends, threats, and technologies.
• Provide regular updates to senior management on security status and initiatives.
• Work closely with clients to assess business requirements and communicate work statuses.
• Conduct risk assessments and vulnerability analyses.

SKILLS

• Track record of managing security teams
• Excellent time management and organisational skills.
• Ability to work independently and within a team.
• Strong communication skills.
• Professionalism and reliability.
• Professional certifications such as CISSP, CISM similar preferred but not essential.
• Knowledge of regulatory requirements (e.g., GDPR).
• At least 5+ years of experience in cybersecurity or IT security roles.
• Proficient in risk assessment and management techniques.

CYBER SECURITY CONSULTANT

ROLE OVERVIEW

We are seeking an experienced Cyber Security Consultant to join our dynamic team. In this role, you will leverage your expertise in cybersecurity to assess our clients' security posture and provide strategies to mitigate and reduce risks. You will work closely with cross-functional teams to architect and implement robust security frameworks that protect sensitive information and ensure compliance with industry regulations and standards such as Cyber Essentials and CIS. The role will include technical auditing to Cyber Essentials Plus level and would be best suited to a candidate with a technical background in securing networks and systems.

KEY RESPONSIBILITIES

• Conduct comprehensive security assessments, including vulnerability assessments, penetration testing, and risk analysis.
• Develop and recommend security policies, procedures, and best practices.
• Collaborate with clients to design and implement security controls
• Monitor network traffic for unusual activity and potential threats.
• Investigate security breaches and manage incident response.
• Implement and configure security tools and technologies.
• Assist with risk assessments and develop mitigation strategies.
• Collaborate with others ensure that systems are secure by design.
• Prepare detailed reports and documentation on security findings.
• Technical Incident Response
• Stay abreast of the latest security trends, technologies, and regulatory changes.

SKILLS

• Professional certifications such as CEH, ECSA, OSCP or similar preferred but not essential.
• Experience with security tools like SIEM, IDS/IPS, and firewalls.
• Track record of working on security projects.
• Strong understanding of network protocols and architectures.
• Experience in a client-facing role.
• Familiarity with cloud security practices and technologies.
• At least 3-5 years of experience in cybersecurity or IT security roles.

INFORMATION SECURITY CONSULTANT

ROLE OVERVIEW

 We are seeking a skilled and experienced Information Security Consultant to join our team. The ideal candidate will be responsible for developing, implementing, and managing information security policies, procedures, and frameworks to protect our clients' data and ensure compliance with relevant regulations. The candidate will work with clients as their Chief Information Security Officer (CISO) and provide comprehensive information security consultancy. The role also includes e-discovery and security investigation responsibilities.

KEY RESPONSIBILITIES

• Conduct comprehensive risk assessments and audits to identify threats to information assets.
• Develop and implement information security policies, procedures, and governance frameworks.
• Ensure compliance with relevant regulations and standards, such as GDPR, ISO 27001, etc.
• Manage data protection strategies and frameworks to safeguard sensitive information.
• Educate and train employees on information security best practices and policies.
• Collaborate with IT and other departments to integrate security measures into business processes.
• Monitor and respond to security incidents, conducting investigations and analysis as needed.
• Perform e-discovery and security investigations to support legal and regulatory requirements.
• Stay up-to-date with the latest security trends, technologies, and regulatory requirements.

SKILLS

• Professional certifications such as CISSP, CISM, CISA, or similar preferred but not essential.
• Proven experience in information security management, risk assessment, and compliance.
• Strong understanding of information security principles, practices, and technologies.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Experience with security tools and technologies
• At least 3-5 years of experience in an information security role

Professional Services Engineer

ROLE SUMMARY

This is a team-based role in our Jersey office relating to the provision of various IT related support services to existing Clarity clients. You will report to the Head of Department and have a primary responsibility for supporting our clients both remotely from our Jersey Office and onsite at their offices, including regular weekly visits, if required. If this is the case this will be reviewed with your Line Manager and an appropriate rota will be mutually agreed. A valid and clean driving license to travel to client locations is required

You will be a member of our Professional Services Team focused on providing an excellent service to all of our clients. It is expected that you build and maintain strong working relationships with key business users, colleagues and providers to Clarity.

KEY ACTIVITIES & RESPONSIBILITIES

 Tasks will include;

• Assisting end users with the diagnosis and resolution of desktop, network and server issues.
• Communicate and manage client expectations – especially around system downtime.
• Diagnose and resolve hardware, software, and network issues.
• Install and configure computer hardware, software, network devices, printers, and scanners.
• Travel to client locations to troubleshoot and resolve technical issues.
• Confidently and appropriately respond to, log and resolve incoming support enquiries., escalating and investigating in accordance with Clarity support procedures.
• Provide regular feedback and communication with our clients regarding support ticket status to ensure that they are fully aware of progress.
• Collaborate with the customers to ensure that the product configurations meet their business requirements, adding value to their operation.
• Quickly respond to urgent technical problems at different locations.
• Gain knowledge and understanding of the environments used by our clients.
• Carefully track and document all issues and resolutions in detail and record time correctly and accurately into the Clarity ticketing system.
• Take an active role in the engineering tasks and spend a significant proportion of your time supporting our clients.
• If required, conduct daily health checks and preventative maintenance checks and logging service tickets where required in order that these can be remediated.
• Supporting and providing assistance to the other team members and an escalation of tickets as required with a pragmatic, common sense approach to troubleshooting.
• Provide a good standard of oral and written communication when engaging with clients.
• Ability to create detailed documentation.
• Build and maintain sufficient knowledge of products, services and company philosophy as the role demands.
• Develop and work to best practices for configuration and deployment of new and existing software and hardware.

ADDITIONAL RESPONSIBILITIES

• Achieve and maintain relevant qualifications applicable to your role, with a particular focus on relevant document management and Microsoft 365 / Azure Certifications. We will expect you to take responsibility for determining your training plan in conjunction with your Head of Department and our Training Manager.
• Excellent time management and organisational skills, and ability to handle multiple concurrent tasks with minimal supervision.
• Willingness to assist Clarity staff in completing their duties including support calls, project work, office moves, and general office work as required.
• Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit.
• Provide professional, competent and excellent customer service at all times.
• Be dependable, presentable and polite as the company’s representative both over the phone and at customer sites.
• Combine being a team player with being able to work independently.
• To maintain excellent relationships with colleagues and customers.
• Communicate professionally with colleagues and customers via various channels (email, chat, telephone.)
• To adhere to helpdesk procedures and processes, the Company Handbook and Security Management Policies (ISMS.)
• Keep information security at the forefront of mind at all times.
• Any other duties that fall within the job-holder’s capabilities.