To initiate support, via control, please click on the above link. By starting this process, you grant permission for one of our skilled engineers to access your computer remotely and view your screen.
Our goal is to assist you effectively, and we understand that your privacy is of utmost importance. Therefore, we assure you that the engineer will only access the necessary areas required to troubleshoot and resolve your issue.
Once the remote support session is completed, it's essential to end the session properly to ensure your computer's security. If you're unsure about how to do this, don't hesitate to ask the connecting engineer for guidance. They will be more than happy to walk you through the process and address any queries you may have.
Rest assured, our team is here to provide you with the best possible assistance, and we appreciate your cooperation in making this support experience smooth and efficient. If you're ready to proceed, click the above link, and let's get started on resolving your issue.