Careers

HEAD OF INFORMATION SECURITY

ROLE OVERVIEW 

We are seeking a highly skilled and experienced Head of Information Security to lead our security initiatives and ensure the protection of our data and IT infrastructure, as well as that of our clients. The Information Security (IS) team undertakes a wide range of tasks, from providing guidance and conducting reviews to managing security by design in large projects and integrations. The team is also responsible for investigating any breaches that may occur and providing reporting to clients.  Additionally, the IS team is expected to offer technical expertise and consultancy both to clients and internally within the business.

The successful candidate will work closely with the director responsible for this area to develop and execute the department's strategy and to manage the personnel to deliver consultancy and services. This will include strong commercial awareness and assisting in continually developing managed service offerings to ensure that our services meet client and regulatory demands. The role is predominantly management-focused, but the candidate would be expected to assist the department in delivering consultancy and services, as required.

A strong background in information security, risk management and compliance, along with a proven track record of leadership, implementing robust security measures, commercial awareness and business acumen is essential for this role.

KEY RESPONSIBILITIES

• Manage and support the Information Security team.
• Provide thought leadership to prospective and existing clients.
• Develop managed service offerings.
• Develop reporting capabilities.
• Create and implement comprehensive information security strategies and policies.
• Oversee the deployment of security solutions and technologies.
• Ensure adherence to regulations and standards (e.g, GDPR, ISO 27001).
• Work with other departments to integrate security measures.
• Monitor and respond to security incidents, conducting investigations and corrective actions.
• Stay updated on security trends, threats, and technologies.
• Provide regular updates to senior management on security status and initiatives.
• Work closely with clients to assess business requirements and communicate work statuses.
• Conduct risk assessments and vulnerability analyses.

SKILLS

• Track record of managing security teams
• Excellent time management and organisational skills.
• Ability to work independently and within a team.
• Strong communication skills.
• Professionalism and reliability.
• Professional certifications such as CISSP, CISM similar preferred but not essential.
• Knowledge of regulatory requirements (e.g., GDPR).
• At least 5+ years of experience in cybersecurity or IT security roles.
• Proficient in risk assessment and management techniques.

CYBER SECURITY CONSULTANT

ROLE OVERVIEW

We are seeking an experienced Cyber Security Consultant to join our dynamic team. In this role, you will leverage your expertise in cybersecurity to assess our clients' security posture and provide strategies to mitigate and reduce risks. You will work closely with cross-functional teams to architect and implement robust security frameworks that protect sensitive information and ensure compliance with industry regulations and standards such as Cyber Essentials and CIS. The role will include technical auditing to Cyber Essentials Plus level and would be best suited to a candidate with a technical background in securing networks and systems.

KEY RESPONSIBILITIES

• Conduct comprehensive security assessments, including vulnerability assessments, penetration testing, and risk analysis.
• Develop and recommend security policies, procedures, and best practices.
• Collaborate with clients to design and implement security controls
• Monitor network traffic for unusual activity and potential threats.
• Investigate security breaches and manage incident response.
• Implement and configure security tools and technologies.
• Assist with risk assessments and develop mitigation strategies.
• Collaborate with others ensure that systems are secure by design.
• Prepare detailed reports and documentation on security findings.
• Technical Incident Response
• Stay abreast of the latest security trends, technologies, and regulatory changes.

SKILLS

• Professional certifications such as CEH, ECSA, OSCP or similar preferred but not essential.
• Experience with security tools like SIEM, IDS/IPS, and firewalls.
• Track record of working on security projects.
• Strong understanding of network protocols and architectures.
• Experience in a client-facing role.
• Familiarity with cloud security practices and technologies.
• At least 3-5 years of experience in cybersecurity or IT security roles.

INFORMATION SECURITY CONSULTANT

ROLE OVERVIEW

 We are seeking a skilled and experienced Information Security Consultant to join our team. The ideal candidate will be responsible for developing, implementing, and managing information security policies, procedures, and frameworks to protect our clients' data and ensure compliance with relevant regulations. The candidate will work with clients as their Chief Information Security Officer (CISO) and provide comprehensive information security consultancy. The role also includes e-discovery and security investigation responsibilities.

KEY RESPONSIBILITIES

• Conduct comprehensive risk assessments and audits to identify threats to information assets.
• Develop and implement information security policies, procedures, and governance frameworks.
• Ensure compliance with relevant regulations and standards, such as GDPR, ISO 27001, etc.
• Manage data protection strategies and frameworks to safeguard sensitive information.
• Educate and train employees on information security best practices and policies.
• Collaborate with IT and other departments to integrate security measures into business processes.
• Monitor and respond to security incidents, conducting investigations and analysis as needed.
• Perform e-discovery and security investigations to support legal and regulatory requirements.
• Stay up-to-date with the latest security trends, technologies, and regulatory requirements.

SKILLS

• Professional certifications such as CISSP, CISM, CISA, or similar preferred but not essential.
• Proven experience in information security management, risk assessment, and compliance.
• Strong understanding of information security principles, practices, and technologies.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Experience with security tools and technologies
• At least 3-5 years of experience in an information security role

SERVICE DELIVERY MANAGER

ROLE SUMMARY

This is a varied, interesting and challenging position where a desire to learn and develop in a fast-paced industry is essential. You will report to the Head of the Department and work from either our Guernsey office or Jersey office. As a key member of our Service Team, you will consult with clients to ensure that solutions meet their strategic needs. You should be experienced with substantial working knowledge and demonstrable skills in multiple areas.

KEY ACTIVITIES & RESPONSIBILITIES

• Developing and improving the relationship between Clarity and its clients.
• Monitoring and managing IT support and escalation to ensure optimal service.
• Consistent point of contact to clients IT personnel.
• Maintaining high performance levels for service-related processes and implementing improvement activities.
• Ensuring that systems, procedures and methodologies are in place to support outstanding service delivery.
• Taking accountability for service delivery performance and meeting client expectations.
• Analysing internal processes and creating strategies for service delivery optimisation.
• Recommending methods of improvement and seeing actions are implemented.
• Providing accurate and regular reports to Clarity’s clients on performance of the service delivery.
• building strong relationships with teams to enable effective dialogue exchange between departments.
• Coordinating and resourcing Clarity employees effectively from on-site to escalation.
• Reporting and tracking against Service Level Agreements.
• Ensuring that tickets are actioned correctly and effectively.
• Ensuring that billing is completed on time.
• Assist with providing information to the Projects team and coordinating with BAU.
• Optimising and enhancing toolsets to ensure optimised delivery.
• Input to developing BI tools and dashboards.
• Input to developing the monitoring solution, to make sure that systems are optimised.
• Researching information around systems and presenting solutions to the clients.

ADDITIONAL RESPONSIBILITIES

• Maintain accurate record keeping.
• Excellent time management and organisational skills, and ability to handle multiple concurrent tasks with minimal supervision.
• Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit.
• Willingness to provide support to fellow team members.
• Adhere to support procedures and processes.
• Provide professional, competent and excellent customer service at all times.
• Be reliable, presentable and polite as they act as the company’s representative both over the phone and at customer sites.
• Combine being a team player with being able to work independently.
• To maintain excellent relationships with colleagues and customers.
• Communicate professionally, clearly and concisely with colleagues and customers via various channels (email, chat, telephone).
• Ensure that you comply with Company Handbook and Security Management Policies (ISMS).
• Keep information security at the forefront of mind at all times.