Services IT Support &
Managed Services

IT Support &
Managed Services

IT Support and Consultancy
What we offer

Always-on IT, Always Secure.

Clarity provides comprehensive IT support and managed services—from 24/7 service desk and system monitoring to cloud management and business continuity. We help you stay resilient, compliant, and productive with round the clock care across hybrid systems and cloud platforms, giving your organisation real clarity and control.

How We Keep You Running

Prevent, detect, protect – without distraction

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Through monitoring, patching, filtering, and recovery planning, we stop incidents before they start, catch problems sooner, and resolve them faster. This lower risk, improved resilience, and reliable uptime—translates into clarity and confidence for your business.

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24/7 Support

Fast, flexible support delivered remotely and onsite. Choose from standard hours or full seven-day coverage. Clarity ensures your team stays productive and system downtime stays minimal.

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Virtual IT Department

Gain access to a full-service desk and expert engineering team acting as your in-house IT. We manage hardware, software, vendors, and escalations—so you get tailored support without the overhead.

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System Health Monitoring

Real-time monitoring of your critical infrastructure, with dashboards, proactive patching, and alerts that help us resolve issues before users notice.

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Business Continuity Planning

Prepare for disruption with documented recovery plans, continuity suites, and simulated drills for high-risk scenarios like ransomware or office incidents.

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Patch Management

Keep systems secure and compliant by applying essential patches promptly. Clarity’s patch management service monitors for failures and ensures systems stay up to date—an absolute must for Cyber Essentials and similar accreditations.

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Microsoft 365 Management

We partially or fully manage your Microsoft 365 environment—including licensing, updates, and security configurations—to optimise collaboration, productivity, and data protection.

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Content Filtering

Defend against phishing, malware, and spam with multilayered email and web filtering. Our managed service scans threats with high accuracy, plus optional email archiving, encryption, sandboxing, and web blocking.

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Disaster Recovery as a Service (DRaaS)

Ensure business continuity with fully managed cloud recovery environments. We replicate and back up critical systems, with failover options tailored to your Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).

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Managed Desktop

Deliver secure, cloudhosted Windows desktops and applications accessible from anywhere. All devices are backed up, updated, and supported—no internal infrastructure needed; pay monthly for flexibility and peace of mind.

Why Choose Clarity?

Depth, Scale, & Accountability.